Legal

Privacy Policy

How GermWise collects, uses, and protects your personal information.

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026
This policy should be reviewed by a qualified legal professional before publication.

1. Introduction

GermWise, a division of Marlatek Inc. ("GermWise," "we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website germwise.com or make a purchase from us.

This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Place an order or make a purchase
  • Create an account on our website
  • Subscribe to our newsletter or mailing list
  • Contact us via phone, email, or our contact form
  • Submit a purchase order on behalf of your organization

This information may include your name, email address, phone number, mailing address, billing address, organization name, and payment information.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies and similar technologies to enhance your browsing experience.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders and transactions
  • Communicate with you about your orders, inquiries, and account
  • Send you product updates, educational resources, and promotional materials (with your consent)
  • Improve our website, products, and customer service
  • Comply with legal obligations and protect our rights

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website, processing payments, and delivering orders (e.g., shipping carriers, payment processors)
  • Legal authorities when required by law, court order, or governmental regulation
  • Business transfers in the event of a merger, acquisition, or sale of all or a portion of our assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under PIPEDA

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Withdraw consent for the collection, use, or disclosure of your information (subject to legal or contractual restrictions)
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

7. Cookies

Our website may use cookies to enhance your experience, analyze site traffic, and understand visitor behaviour. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: